Items purchased from Figurines Mine can be returned within 14 days of receipt of shipment in most cases. During this period, you can try the product and review it as you would if you were buying something in a physical store. The product must be in the same condition in which you received it and must not be damaged in any way. You are allowed to remove the product from its packaging unless it is sealed.
If you decide to return the items, you will need to let us know by completing the returns form on our website, or by using the model withdrawal form below. You can also let us know that you would like to return your order by emailing us on the contact page at https://www.figurinesmine.com/contact. Please note that you must return the items to us within 14 days of your return notification.
Processing your return
After receiving your return package, we will inspect the returned items and begin processing your refund. The money will be refunded to the original payment method (used when purchasing), unless you prefer otherwise. The refund will be processed as soon as possible. You will have to cover the return shipping costs yourself. The costs will be estimated at
maximum at 4€.